Aruvi Resort Kolli Hills

Refund and Cancellation Policy

⏰ Check-in & Check-out
  •    ⦁ Check-in: 12:00 PM
  •    ⦁ Check-out: 11:00 AM
  •    ⦁ ⌛ Early check-in and late check-out requests are subject to availability and may incur extra charges.

🧾 Booking & Payment Terms
   ⦁ ✅ Advance payment of at least 50% is required to confirm the booking.
   ⦁ 💳 Payment accepted via UPI, Net Banking, or Bank Transfer. Card payments may not be available due to poor network coverage in the hills.
   ⦁ 🔖 Final invoices must be collected at the time of checkout.
👨‍👩‍👧‍👦 Child & Extra Guest Policy
   ⦁ 👶 Children below 6 years stay free without extra bed.
   ⦁ 👦 Children above 6 years are charged as adults.
   ⦁ 🛏️ Extra beds are available upon request with additional charges.
📅 Cancellation Policy
   ⦁ ✅ Free Cancellation is available up to 7 days before check-in date.
   ⦁ ❌ 50% of the booking amount will be charged for cancellations made within 7 days of the check-in date.
   ⦁ ❌ No refund for cancellations made within 48 hours of check-in or no-shows.
   ⦁ ❌ Bookings made under discounted or promotional rates are non-refundable.
📢 Additional Terms
   ⦁ 📌 Valid government-issued photo ID is mandatory at check-in for all guests.
   ⦁ 🎄 Special festival or holiday season surcharges (e.g., Diwali, New Year) may apply.
   ⦁ 🧳 In case of natural disasters, political unrest, or unforeseen conditions, the resort is not liable for refunds.
   ⦁ 🚫 Pets are not allowed inside the property.
   ⦁ 📵 Mobile network may be limited; Jio has the best coverage.

Fare
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